Privacy Policy

Last updated: November 21, 2024
Effective date: November 21, 2024

This Privacy Policy outlines the practices of AT HOME, located at Oyster Pond, 71 Rue de l’Escale, Saint-Martin 97150 (French side), email: onsite@serviceathome-sxm.com, phone: +590690760140, regarding the collection, use, and disclosure of your personal information when you use our website (https://www.serviceathome.info) (the “Service”). By using our Service, you consent to this Privacy Policy and our Cookie Policy outlined below.

If you do not accept this policy, please do not access the Service. We reserve the right to modify this Privacy Policy at any time. The revised version will be posted on the Service, will take effect 180 days after publication, and your continued use will constitute acceptance of the changes.

Use of Your Information

We collect your information for the following purposes:

  • Marketing/Promotion
  • Testimonials
  • Customer order management
  • Website security

For any other use, we will seek your prior consent.

Sharing Your Information

Your personal information will only be shared with third parties with your consent or in the following cases:

  • Advertising services
  • Marketing agencies
  • Website performance analytics

We ensure that third parties use your information solely for the specified purposes and within the necessary retention period.

Your information may be disclosed to:

  • Comply with the law or legal process
  • Protect our legal rights and enforce our agreements
  • Respond to claims regarding the use of our Service

In the event of a merger or acquisition, your data may be transferred to the new entity.

Your Rights

You have the following rights under applicable law:

  • Access your personal data
  • Correct or delete your data
  • Limit or object to its processing
  • Withdraw your consent at any time
  • File a complaint with the relevant authority

To exercise your rights, please contact us at onsite@serviceathome-sxm.com. Please note that some refusals to process data may limit access to certain services.

Security

We implement reasonable measures to protect your information against loss, misuse, or unauthorized access. However, no system is completely secure, and the transmission of your data is at your own risk.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them directly.

Data Protection Officer / Complaints

For any questions or concerns regarding your data, please contact our Data Protection Officer at onsite@serviceathome-sxm.com.

Cookie Policy

Effective date: November 21, 2024
Last updated: November 21, 2024

What is a Cookie?

Cookies are small text files stored on your device when you browse a website. They allow the site to function properly, be secure, enhance your user experience, and collect data on site performance and areas that may need improvement.

How Do We Use Cookies?

We use two types of cookies:

  • Internal Cookies: Essential for the proper functioning of the site and do not collect personally identifiable data.
  • Third-Party Cookies: Used to analyze performance, secure services, and offer a personalized user experience.

Types of Cookies Used

Our cookies include functional, analytical, and advertising cookies, designed to enhance your user experience and speed up your future interactions with our site.

Managing Cookies

You can manage your preferences through the Cookie Settings button on our site, which allows you to modify or withdraw your consent at any time.

Additionally, you can configure your browser to block or delete cookies:

  • Chrome
  • Safari
  • Firefox
  • Internet Explorer

If you are using a different browser, please refer to its official documentation.